Refund Policy
At Not Yet Looking, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not happy with your order, we offer the option to return or exchange items within 30 days of the purchase date, subject to the following terms:
1. Eligibility for Refunds
Items must be unworn, unwashed, and in their original condition with all tags and packaging intact.
Sale or discounted items are eligible for exchange only, not for refunds, unless specifically stated.
Custom or personalized items are not eligible for returns or refunds unless there is a manufacturing defect.
2. Return Process
To initiate a return, follow these simple steps:
Contact us at info@notyetlooking.com, within 30 days of receiving your order to request a return. Include your order number and reason for the return.
We will provide you with a return authorization number (RAN) and detailed instructions on where to send your returned item.
Ship the item(s) back to us using the provided instructions. Please ensure the item is packaged securely to avoid damage during transit.

3. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

4. Shipping Costs
Original shipping charges are non-refundable, and customers are responsible for return shipping costs unless the item was received damaged or defective.
If the return is due to our error (e.g., wrong item sent, defective product), we will cover the return shipping costs.

5. Exchanges
If you would like to exchange an item for a different size, color, or style, contact us at info@notyetlooking.com, Exchanges are subject to product availability.
Exchanges follow the same return process as refunds, and shipping costs for exchanges are the responsibility of the customer unless the exchange is due to an error on our part.

6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@notyetlooking.com with photos of the issue. We will arrange for a replacement or refund at no additional cost.

7. Late or Missing Refunds
If you haven’t received your refund within 10 business days:
Check your bank account and contact your credit card company, as it may take some time before your refund is officially posted.
If you’ve done all this and still have not received your refund, please contact us at info@notyetlooking.com for further assistance.

At Not Yet Looking, we strive to ensure our customers are satisfied with their purchases. If for any reason you are not completely happy with your order, we’re here to help. Please read our Refund and Returns Policy below.

1. Returns

  • Eligibility: You have [Insert Number] days from the date you received your item(s) to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Non-Returnable Items: Certain items may be exempt from being returned. This includes [List non-returnable items such as perishable goods, personalized items, gift cards, downloadable products, etc.].

2. Refunds

  • Process: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take a few business days for the refund to appear in your account, depending on your bank or credit card provider.
  • Partial Refunds: In some cases, only partial refunds will be granted, such as:
    • Items not returned in their original condition.
    • Items returned after the [Insert Number] days return period.

3. Exchanges

  • We will replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [Insert Contact Information] with proof of purchase and details of the defect. Depending on stock availability, we will provide you with an exchange or alternative options.

4. Shipping Costs

  • Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Damaged or Defective Items: If the return is due to a defect or an error on our part, we will cover the return shipping costs.
  • Tracking: We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

5. Late or Missing Refunds

If you haven’t received a refund within the expected time frame, please first check with your bank or credit card company, as there may be a processing delay. If you have done this and still haven’t received your refund, please contact us at [Insert Contact Information].

6. Cancellations

  • Order Cancellation: You can cancel an order before it is shipped. If you wish to cancel an order, please contact us immediately at [Insert Contact Information]. If the order has already been shipped, you will need to follow the return process described above.