Frequently Asked Questions (FAQ)
1. What types of clothing do you offer?
We offer a wide range of apparel for men & Women.
2. How do I know which size to order?
We provide a detailed size chart for each product to help you select the correct size. Please refer to the chart on each product page for accurate measurements.
3. What materials are used in your clothing?
Our clothing is made from high-quality materials such as cotton, polyester and blends that ensure comfort, durability, and style.
4. Do you offer customization options?
At the moment, we do not offer customization services. However, we may introduce this option in the future.
5. How long will it take to receive my order?
Shipping times vary depending on your location. Domestic orders typically take 24-48 Hours, while international orders may take 3-5 business days. Once your order is shipped, you’ll receive a tracking number for updates.
6. What is your return policy?
We offer a 30-day return policy on most items. Items must be unworn, unwashed, and in original condition. Please refer to our Return Policy page for detailed instructions on initiating a return.
7. How do I track my order?
Once your order has been shipped, you’ll receive an email with a tracking number. You can use this number to track your order on our website or the courier’s website.
8. Can I cancel or modify my order after placing it?
If your order hasn’t been processed or shipped yet, you can modify or cancel it. Please contact our customer service team as soon as possible for assistance.
9. Do you ship internationally?
Yes, we ship internationally to a wide range of countries. Shipping costs and delivery times vary depending on the destination.
10. How can I contact customer service?
You can reach our customer service team via email at info@notyetlooking.com. Our team is available Monday to Friday, 9 AM to 6 PM (local time).
11. Do you restock sold-out items?
We restock popular items whenever possible. You can sign up for restock notifications on the product page, and we’ll notify you as soon as the item becomes available again.